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FAQ About Blog

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into chat.

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How it works?

Morph intelligently understands natural language and allows your users to access your services from virtually anywhere with the best in class user experience.
Plug-in
Plugin your service's APIs into Morph.ai
Configure
Design custom conversation flows and messages
Connect
Connect with interfaces like fb, twitter & SMS

Engage | Understand | Learn

Engage with your customers in more personalised, intutive and smart way.
Understands Natural Language
Responds Contextually
Learns & Evolves
Rich Conversation Interface

Acquire | Manage | Monitor

Opportunity to tap new customers on multiple interfaces and track events & user behaviours.
Detailed Analytics
Track User Metrics
Customer Management
Conversation Take Over
100% Reliable

Select | Customise | Control

Control the services you provide and design the way Morph responds to the queries of your users.
Chat Flow Customisation
Message Customisation
Interface Specific Customisation
Interface Agnostic
Build once and get to your users everywhere

Integrate with tools you already use

All you need for a great customer experience
Converse
Understand
Intelligently interpret the user intent and need from natural language input
Contextual
Conversing in accordance with the context of the conversation and the user
Learn
Learns and evolves over the time to perform better, just like humans.
Interface agnostic
Automatically adapts according to features and limitations of any interface.
Payment
Provides easy and secure methods for handling payment.
Authentication
Provides the ability to authenticate users on interfaces using your current customer database.
Control & Monitoring
Robust
Automatically detects need of human intervention in the conversation and transfers to human
Take over
Agents can take over system anytime to chat manually.
Analytics
Provide detailed and simplified analysis of all the interactions over all the interfaces.
Customer management
Provides CRM tools to manage your customers over all the interfaces.
Targeting
Provides tools to easily segment and target customers to position your product.
Tracking
Provides tools to track from where users are coming to chat.
Customisation
Storyboard
Customise the conversation flow.
Messages
Customise any message which system sends to users.
Interface specific
Provides tools for customisations over interfaces.
Interfaces
Facebook
Rich conversations on facebook messenger.
Twitter
Your services will be just a tweet away.
Slack
Provide your services to businesses and teams.
Android
Bring chat to your android app.
iOS
Bring chat to your iOS app.
Live chat
Provide services to anyone who comes to your website.
SMS
Provide offline access to your services
Telegram
Provide services on your own chat platform
API/Hooks
Provide services on your custom tools
Integrations
Shopify
Intercom
Integrates with intercom so that you can keep using intercom to manage custom customer and conversations.
Zendesk
Provides integration with Zendesk to manage issues raised on these interfaces
Salesforce
Combines the power of a great CRM with conversations
API
Add support to control morph from any system.
Hooks
Provide hooks to send data to analytics and tracking platform
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