1. WhatsApp Integration
Now you can create WhatsApp bot using Morph.ai’s platform.
2. WhatsApp Acquisition Widgets
We have support for multiple type of widgets to bring users to WhatsApp:
3. Send Message V2
We have revamped Send Message module to make it more easy and organised.
4. WhatsApp APIs
We have also released WhatsApp APIs for any custom integration or WhatsApp template messages. Read API documentation to know more.
5. Converse V2
We have revamped Converse to make it more easy and understandable. Also, we have added support for WhatsApp.
6. Message Analytics
We have added support for message level analytics. Now you can analyze read and reply rates for any message.
- Product Slowness: We have made a lot of optimisations to make the platform lightening fast.
-  Persistent Menu – Need to add Menu Item in between two existing items.
-  Message template pick in create message, issues
-  Multiple message Matching in Branching
-  Widget CRM – Suggestions
-  Context MOSL – Announcement Sent twice – Can we please check the reason for this.
-  The option to Save a conversation should not be present until complete conversation is loaded.
-  “Allow user to type any thing” and “User Message Validation” seem to conflict
-  Unable to re-add page whose access token has expired
-  Gender help in branch, set property
-  Conversations are empty
-  Not able to login
-  Unable to understand ref in customer chat
-  Ref click not working, also not showing on Audience UI
-  Ref not showing on the audience screen
-  Button analytics
-  Edit error message button not working for ‘Allowed Free Text’
-  Facing issues related to analysis button
-  Timezone should not set to GMT by default
-  Refreshing data of old profiles
-  Just want to check the feasibility of a Last Message Read/Last Message Read time
-  URL format issue
-  Error on creating Checkbox widget
-  Landing page widget not loading
-  UI Widgets Issue, not able to save Persistent menu changes
-  Multiple issues – Unable to make changes in Hybrid Chat – Getting an error (added in description)
-  Not receiving mancity announcements
-  Facing issues while selecting a segment
-  Not able to log in
-  Urgent! Context Angel Broking – Error in showing Facebook Phone number
-  issues related to download the customer export report
-  issues related to select the page
-  Token for my account has expired, not able to re add my account.
-  Healthcareil – QR with FAQ conversation not working
-  Announcement Issue
-  Not able to download export data
-  Dashboard for clients
-  Typing indicator
-  Allow multiple values and select option in branching
-  Escape key functionality
-  Ease of navigation for cross conversation
-  Website Plugins for Web Chat
-  Message Analytics
-  Add button support in first message of widgets
-  ‘Brand Page’ filter not working in Morph account
-  QR click is not recorded in Last Message Text
-  Web Chat not working on explorer
-  Mancity – Disparity in Total users count
-  Urgent : Link buttons not working
-  Email Verification Issue
-  In Website Widget- when ever I make a change in any of the settings and save, the selected widget gets disappeared.
-  Load more button not working in FAQ tab
-  Button analytics numbers – Can we remove the percentage values for the user Email and Phone Number Buttons?